Legal
Privacy Policy
Last updated: February 2026
1. About this policy
Enkiza Pty Ltd ("Enkiza", "we", "us", "our") is committed to protecting the privacy of individuals who interact with our services. This policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Information we collect
We may collect the following types of personal information:
- Name, email address, phone number, and company details provided through our contact form or during consultations
- Information about your business operations, tools, and workflows shared during engagements
- Technical data such as IP address, browser type, and device information collected automatically when you visit our website
- Communication records including emails and meeting notes
3. How we collect information
We collect personal information:
- Directly from you when you fill in our contact form, book a consultation, or communicate with us
- Automatically through cookies and analytics tools when you visit our website
- From third parties only where you have given consent (e.g., referrals)
4. How we use your information
We use personal information to:
- Respond to enquiries and provide consulting services
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
We will not use your personal information for direct marketing without your consent.
5. How we store and protect information
We store personal information using industry-standard security measures including encryption, access controls, and secure cloud infrastructure. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
6. Disclosure of information
We do not sell, rent, or trade personal information. We may share information with:
- Service providers who assist us in delivering our services (e.g., cloud hosting, email, analytics), subject to confidentiality agreements
- Legal authorities when required by law
7. Cookies and analytics
Our website uses cookies and analytics services to understand how visitors use the site. You can control cookie preferences through your browser settings. We use Vercel Analytics, which collects anonymised usage data.
8. Your rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
9. Contact us
If you have questions about this privacy policy or wish to exercise your rights, contact us at:
Email: tech@enkiza.ai
Location: Melbourne, Australia
10. Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.